Certified Manager Course (New Managers)
Free
Certified Manager Course
What is Certified Manager Course?
The Certified Manager Course is designed to merge all the management skills that any manager should have. Good Management skills are highly required to be able to manage all the obstacles any manager could face.
Managers should be able to be role models for their employees, work in teams, formulate and implement strategies, take the right decisions at the right time, and ensure the business is able to capture any opportunities in the market.
Why this Course?
Taking The Certified Manager Course that covers topics such as negotiation skills, managing teams, problem-solving, and other management skills can provide you with the knowledge, skills, and confidence you need to succeed in your current role and advance your career. It can also help you grow personally and remain adaptable in an ever-changing business environment, that’s why it is important to improve your skills through The Certified Manager Course.
Managing Yourself
- The Role of the Manager
- Manager role and responsibilities
- What do effective managers do?
- Move from individual contributor to a managerial position
- Setting SMART objectives
Management vs. Leadership
- Difference between management and leadership
- How leading people is linked with managing work
Communicate and Present your Results
- The communication process
- Effective communication
- Verbal and Non-verbal communication
- Body Language
- How to present your results?
- Business Correspondence (Email Writing, Report Writing)
Time and Priorities Management
- Typical procrastinators & time wasters
- What am I here for?
- Establishing priorities
- The Time Management Grid
Problem Solving & Decision Making
- Defining the problem
- Gathering information and collecting data
- Developing and weighing the options
- Choosing the best possible option
- Plan and execute
Managing Others
- Delegation without Losing Control
- What is delegation
- Do you need to delegate more?
- The advantages of delegation
- Why managers don’t delegate
- What to delegate
- How to delegate
- Communicating delegated task
- Recording and prioritizing delegated tasks
- Using checklist
Performance Management Appraisal
- Setting performance standards
- Communication guidelines and working with staff
- Measuring current performance
- Comparing with objective
- Discussing results
- Taking corrective actions
- Agreeing with staff members
Conflict Management
- Identifying the different types of conflict & problems
- How do I handle conflict?
- Conflict management styles
Negotiation Skills
- Preparing for Win-Win Negotiation
- Importance of Negotiation in Corporates
- Importance of Negotiation in Daily Life
- Negotiation Techniques
- Do and Don’ts of Effective Negotiation
How to Manage your Team?
- Analyzing different personalities
- Building effective teams
- Motivation and positive working relationships
- Emphasize thoroughness, accuracy, and clarity in communication.
- Publicly reward and recognize hard work.
- Never go with ‘one-size-fits-all.’
- Remain as transparent as possible
- Personal action plan
After the Certified Manager Course completion, participants will be able to:
- Increase your confidence as a qualified manager.
- Develop abilities to aid employees in becoming more competent
- Confidently assist your team in resolving issues and overcoming obstacles.
- Turning Arguments into Discussions
- Setting objectives for department and staff
- Monitoring Objectives and delivering feedback
- Taking corrective action and improving the poor performance
- Minimizing Wasted Time
- Maintain and improve the business results
- New Manager and Seniors
- New Manager
- New Seniors
- Management Department
Course Features
- Lectures 0
- Quizzes 0
- Duration 48 hours
- Language ENG/AR
- Students 0
- Assessments Yes
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