CLDM Certification | Certified L&D Manager

1. Business Acumen:

▪ Business and Organizational Processes, Operations, and Outputs.
▪ L&D Contribution to Organization’s Competitive Advantage.
▪ Managing Budgets and Resources

2. Learning Culture:

▪ Characteristics of a High Performing Learning Organization.
▪ Shaping a Learning Culture.
▪ Factors That Contribute to a Learning Culture
▪ L&D and Department Managers’ Relationships.

3. Talent Strategy:

▪ L&D Vision and Mission.
▪ L&D Value Proposition
▪ Creating & Aligning L&D Strategy with Organizational Strategy.
▪ Analyzing Environment & Skill Gaps.
▪ Addressing Skill Gaps.
▪ Creating a Communication Strategy.

4. Performance Improvement:

▪ Purpose of Performance Improvement.
▪ HPI Model.
▪ Performance Analysis Methods.
▪ Types of Performance Improvement Solutions.
▪ Implementing Performance Improvement Solutions.
▪ Performance Support Methods.

5. Training Delivery:

▪ Adult Learning Principles.
▪ Preparing learners and Managers for Training.
▪ Formal and Informal Learning Types.

6. Career Development:

▪ Career Development Process
▪ Individual Development Plan
▪ Career Development Opportunities During an Employee’s Career

7. Coaching:

▪ Coaching VS Mentoring
▪ ATD Coaching Model
▪ C-O-A-CH Conversation Process

8. Evaluating Impact:

▪ Kirkpatrick Evaluation Model
▪ When, What, and How to Measure
▪ ROI

After CLDM Certification completion, participants will be able to:

• Identify L&D contribution to organizational
  objectives.
• Create learning culture plan.
• Create & Align L&D Strategy with Organizational
  Strategy.
• Identify Performance Improvement Methods.
• Identify formal and informal learning methods.
• Create individual development plans.
• Use coaching techniques for L&D initiatives.
• Use Kirkpatrick evaluation model to measure L&D
  initiatives impact

HRCI | Human Resource Certification Institute®
www.hrci.org

HRCI | Human Resource Certification Institute® is the leading organization for certifying human resources professionals. It offers world-class training and administers eight global certifications. HRCI is committed to helping professionals develop the skills and knowledge they need to drive business results.

• HR Professionals
• Talent Development Professionals
• L&D Managers
• Senior L&D
• Instructors