Business Acumen
▪ Business and Organizational Processes, Operations, and Outputs.
▪ L&D Contribution to Organization’s Competitive Advantage.
▪ Managing Budgets and Resources
Learning Culture
▪ Characteristics of a High Performing Learning Organization.
▪ Shaping a Learning Culture.
▪ Factors That Contribute to a Learning Culture
▪ L&D and Department Managers Relationships.
Talent Strategy
▪ L&D Vision and Mission.
▪ L&D Value Proposition
▪ Creating & Aligning L&D Strategy with Organizational Strategy.
▪ Analyzing Environment & Skill Gaps.
▪ Addressing Skill Gaps.
▪ Creating a Communication Strategy.
Performance Improvement
▪ Purpose of Performance Improvement.
▪ HPI Model.
▪ Performance Analysis Methods.
▪ Types of Performance Improvement Solutions.
▪ Implementing Performance Improvement Solutions.
▪ Performance Support Methods.
Training Delivery
▪ Adult Learning Principles.
▪ Preparing learners and Managers for Training.
▪ Formal and Informal Learning Types.
Career Development
▪ Career Development Process
▪ Individual Development Plan
▪ Career Development Opportunities During an Employee’s Career
Coaching
▪ Coaching VS Mentoring
▪ ATD Coaching Model
▪ C-O-A-CH Conversation Process
Evaluating Impact
▪ Kirkpatrick Evaluation Model
▪ When, What and How to Measure
▪ ROI